How should a church respond to critics?
Friday, February 19th, 2010Ed Young, pastor of the 20,000 congregant Fellowship Church, was recently accused of keeping financial secrets from his congregation by WFAA, a Dallas/Fort Worth news organization. Among the report’s claims are that Young owns a private jet and has a 10,000 square foot home valued at $1,500,000.
Oh, he also reportedly makes a million bucks a year from the church.
Suffice to say, the claims put forward by WFAA have been summarily rebuffed by Young and a few of his church’s board members. You can see Fellowship’s side of the story in the 25 minute video below. The truth seems to be that they lease the plane because of Young’s international speaking engagements and tight schedule, and the home is closer to 7500 square feet. The salary? Not so much.
Regardless of who is right in this circumstance—and from what I can gather from a token amount of internet research, the facts seem to be stacked in Fellowship Church’s favor—this presents a great opportunity to discuss an issue that I think is becoming increasingly important in the Internet age: how should a church handle critics?
Most churches over a certain size and age have had to face a PR nightmare of some sort. Maybe not on the scale of Fellowship’s, but a nightmare nonetheless. Perhaps, it’s something as simple as a bad reputation, or perhaps as terrible as a high profile scandal. More likely, the pastor is just really good at incensing a very vocal and disagreeable crowd.
That’s when blog posts, newspaper articles and gossip start. Pretty soon, googling the church’s name brings up the church’s homepage as number 1 and number 2 is a slanderous news or blog article. In the case of Fellowship, they chose to directly answer the criticism, but other churches ignore the naysayers.
How do you think a church should respond to critics? Do you think that Fellowship did the right thing in this situation? How have you seen churches effectively handle criticism?

We’re a little less than a week into the 2010 Winter Olympics in Vancouver! Germany is currently ranked number 1 in the medal count, with the USA and France close behind. 
