Testing the Social Media Limits of Pastoral Care

William Vanderbloemen recently posted on his blog about the issue of pastoral care and social networking:

While in the middle of working, I saw my parishioner was online, on Facebook, while sitting in ICU. We had a brief visit via chat, and a nice interaction.

I left the chat wondering: does this count as pastoral care?

On the one hand, nothing replaces face-to-face interaction…On the other hand, I’m currently six states away, they are in ICU round the clock, where cell phones are prohibited, and Facebook gave me a great way to supplement my care for them given our realities.

He goes on to ask: is using social media in pastoral care acceptable? Is it even valid to call it pastoral care?

I think few would argue that tweets or wall posts should fully replace face-to-face interaction. But few would argue for an outright ban on pastoral social networking. As one of the commenters on William’s post points out, “Can you do pastoral care by telephone? By letter? By email?” The issue is more the intent of the users than the medium they employ.

In some ways, connecting to parishioners through social networking is the next logical step for our increasingly digital lives. It’s not uncommon for a pastor to live in an entirely different neighborhood or community than the people in their church. So, if there’s little opportunity for face-to-face interaction throughout the week, it’s only natural for pastors to find ways to immerse themselves in the virtual communities that their congregation is spending so much time in.

What about you? Do you think that true pastoral care can happen digitally? Should we call it something different entirely?

7 Responses to “Testing the Social Media Limits of Pastoral Care”

  • Sergio says:

    Pastoral care is about, communication that Jesus care to him
    Good communication with people, contact them, keep a relationship with them is so important in pastoral care, I think not only by facebook but by phone, or letter there is pastoral care. I think in some way there are some advantages in this digital era because, you go in at the same time, some houses, every day, various times in the same day, just into the work or houses of your parishioner. This bring to you bigger responsibility

  • Thanks for the mention! I’m glad to be included in your postings; – they are respected work.

    William Vanderbloemen

  • Kenny says:

    This is such an interesting question. Every aspect of church is being experimented with in digital format. All these force us to consider what are the requirements for the definitions.

    For example, does live streaming, interactive worship services on an iPhone with hundreds of others doing the same around the world at same time the same thing as corporate worship in a brick and mortar church building?

    What are the fundamental requirements for something to be considered corporate worship?

    I agree that almost everyone will agree with the “supplemental” view, but the big question is “replacement”.

    Thanks for the food for thought!

  • Peggy says:

    Our society has started the descent from genuine contact to virtual contact and we are paying for it. So many of our problems stem from lack of intimacy. Now it looks as if the church will follow. Jesus said, “Be in the world but not of the world”. I wonder what he meant and how we can apply his words to today’s topic? Of course if you are unable to be there in person the next best thing is to make that facebook contact. The question is how many of us make decisions prior to that moment that keep us at a distance physically, emotionally and spiritually? Sometimes “facebook” is just an excuse to “Keep on doing what I want to do without regard to the needs of others”. When in doubt take the high road.

  • Henk Lups says:

    Although the digital age provids new tools to pastoral carers, I guess that the relationship between the the persons is still irreplaceble as it is the gateway through which burdens are shared. I got an email from a good friend just when I needed encouragement. My experience is that at these times my faith is low! I’m sure many will recognize this. His email was what I needed and underpinned by his focus on Christ.

    So we have an opportunity to use the means of communication by which we can share and care. Isn’t that great!